Consistently generate high volume of meaningful calls, and interactions (i.e. phone/virtual meetings, (in addition to maintaining accurate records of calls, meetings, transaction materials, etc.) Management
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc)
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims responsible for managing both inbound and outbound calls, as well as other correspondence related to claims
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving CAB • Interaction with clients through meetings, calls and emails. • Receiving, troubleshooting, resolving
prospect for new clients through networking, Cold calling and door – door canvasing for new business • Effective
prospect for new clients through networking, Cold calling and door – door canvasing for new business • Effective
with contractors when required Attends to emergency call outs and liaises with departmental managers when
with contractors when required Attends to emergency call outs and liaises with departmental managers when