Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as relationships between Service and Support team and administration teams to ensure effective service and support that Service and Support team provide quality customer service on every call; Ensure that Service and
Do you have a minimum of 3 years' experience in the financial and or Short-Term Insurance industry? Are you experienced in Debtors, Creditors, and reconciliations? Then our client, who is in the insurance industry, and based in Roodepoort, want to hear from you today System Processes Manage specific
Head Critical Services - National & Cross Border Vehicle Recovery Operations - AA/EE - JHB North
A Critical Services is required to focus on developing, implementing and reviewing the Critical Services strategy recovery rate and exceed the required customer service delivery standards.
Experience & Qualifications the creation of a strategy to guide the Critical Services department as determined by the strategic objectives Critical Services.
Ensure alignment of the strategic goals for the Critical Services department
to wire all components of elevator (hall call station, cab operating panel, control panel, disconnects
all tools and equipment assigned to the welding station. Minimum Qualifications and Experience: Matric
information and assistance with regard to technical services and roadside assistance problems. Make Inbound internal and external Service Providers as per policies and procedures and Key Client Service Level Agreements Agreements. To dispatch Road Service Providers and or sub-contractors. To follow up as per policies and procedures; procedures; specify and manage every aspect of service delivery with 100% quality rating, as well as to handle such that Service Levels and turn-around times are met and productivity and client service standards
information and assistance with regard to technical services and roadside assistance problems. Make Inbound internal and external Service Providers as per policies and procedures and Key Client Service Level Agreements Agreements. To dispatch Road Service Providers and or sub-contractors. To follow up as per policies and procedures; procedures; specify and manage every aspect of service delivery with 100% quality rating, as well as to handle such that Service Levels and turn-around times are met and productivity and client service standards
Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as relationships between Service and Support team and administration teams to ensure effective service and support that Service and Support team provide quality customer service on every call; Ensure that Service and
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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quality of workmanship and service delivery to customers; supporting the Service Manager to operate an efficient efficient, profitable service centre. Position Overview This purpose of the position is to provide effective quality of workmanship and service delivery to customers; supporting the Service Manager to operate an efficient efficient, profitable service centre. Specific Role Responsibilities Key Duties and Responsibilities: with actual time) and achievement of customer service level index objectives. • Control (WIP) work in