Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and experience in debt collection, customer service, call centre and/ or related work experience. Desirable Requirements experience in debt collection, customer service and call centre or related experience Other Requirements are
administrator with excellent Excel skills and insurance call centre experience needed for immediate employment for Quality Assurance (for both Internal and External call centres) •Contribute to the implementation of a quality process within the Internal and External call centers. •Assess calls and achieve set assessment target. •Provide •Provide feedback for coaching of call centre staff based on quality issues identified. •Identify risks •Demonstrate an excellent knowledge of Sales Call centre products, claims conditions and retention criteria
administrator with excellent Excel skills and insurance call centre experience needed for immediate employment for Quality Assurance (for both Internal and External call centres) •Contribute to the implementation of a quality process within the Internal and External call centers. •Assess calls and achieve set assessment target. •Provide •Provide feedback for coaching of call centre staff based on quality issues identified. •Identify risks •Demonstrate an excellent knowledge of Sales Call centre products, claims conditions and retention criteria
Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and experience in debt collection, customer service, call centre and/ or related work experience. Desirable Requirements experience in debt collection, customer service and call centre or related experience Other Requirements are
with international clients to build your cold calling and outbound sales techniques and further your be an energetic individual with previous Outbound call center experience on a UK utilities campaign. We sales commission structure Job Description Cold call potential clients to sell gas and electricity products develop customer details on all systems Escalate calls to the relevant departments where necessary Qualifications months’ outbound sales experience in an outbound call center environment Candidates must have strong social
their Pretoria East Branch (near Menlyn Shopping Centre), for SAICA Article Clerks who wants to start their
their Pretoria East Branch (near Menlyn Shopping Centre), for SAIPA Article Clerks who wants to start their
their Pretoria East Branch (near Menlyn Shopping Centre), for a Afrikaans speaking SAIT Article Clerk who
Monitoring of the IT infrastructure via Microsoft System Centre Operations Manager SCOM. Ensure installation, configuration