repairs in conjunction with fault list from Field Agent Trouble shoot all breakdowns o Repair breakdowns feedback on oil sample results to Field Agent Advise Plant Field Agent when assistance is needed with troubleshooting program Advise the Site Foreman/General Foreman/Site Agent of required services, repairs and major breakdowns all break-downs on a daily basis to Plant Field Agent. Please Note: If you haven't received a response
repairs in conjunction with fault list from Field Agent Trouble shoot all breakdowns o Repair breakdowns feedback on oil sample results to Field Agent Advise Plant Field Agent when assistance is needed with troubleshooting program Advise the Site Foreman/General Foreman/Site Agent of required services, repairs and major breakdowns all break-downs on a daily basis to Plant Field Agent. Please Note: If you haven't received a response
silo movement from all Co-ops daily and sending to Agents and internal teams for allocation of contracts
Duties If you have not received
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients
systems ➢ Process any follow up action ➢ Perform all call resolutions related to assigned areas ➢ Develop for Cisco device information ➢ Log all telephonic calls ➢ SNOW: Proper updates on SNOW to be done daily NNMi: Monitor and conduct Incident Reporting ➢ Log calls where faulty network devices have been reported fault has been identified. (Area visit). ➢ Wire Centre Visits: (Make sure you have knowledge of the locations) asset tags ➢ To do troubleshooting by visiting wire centre or location where fault has been reported or identified
Responsibilities: - Answering and directing phone calls in a polite and professional manner - Greeting and industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
Responsibilities: - Answering and directing phone calls in a polite and professional manner - Greeting and industries, including FMCG, Financial Services, Call Centres, Retail, Publishing, Manufacturing, IT, Legal
customer experience through First Contact Resolution Call handling quality, including taking ownership of Experience in a service and/or sales-oriented call/contact centre is a necessity. Thorough understanding of sales generation and its impact on interaction centre success in the context of CRM strategy and vision