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Team Leader – Call Center
Headhunters
South Africa
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
share this job on whatsappCall Centre Customer Service Manager Elandsfontein
Treetop TalentSouth Africa
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class ensure that CLO's meet and sustain agreed customer service, productivity and other targets through daily required to deliver outstanding customer service. Ensures that a customer focused, high performance/high sales and distribution functions by improving customer service through analysing, evaluating, and optimising
Customer Service Call Centre Agent (fraud Dept)
Genpact South Africa Proprietary LimitedJohannesburg
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English
Customer Service Call Centre Agent Johannesburg
Genpact South Africa Proprietary LimitedJohannesburg
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English
Customer Team Leader Johannesburg North NEW
Sydsen RecruitSouth Africa
Reference: CAW005795-LH-1 Customer Care Team Leader (Product Genius) - Sandton - Gauteng Our client within Automotive Industry is looking to employ a Customer Experience Team Leader (Product Genius) in Sandton, Johannesburg excellent support service which will ensure a functional and seamless on floor customer experience in which supported. Requirements: Grade 12 is essential Customer facing certification or diploma Leadership skills skills Minimum 5 years of experience in a customer interfacing role. Able to work under Pressure Transparent
Team Leader Call Center Port Elizabeth
HeadhuntersSouth Africa
authorized Financial Service Provider, is currently looking to employ a Team Leader – Call Center - Drivers speaking. 3 years call center experience. Must have a Drivers License . Team leader experience Responsibilities Supervise and monitor agents within your team. Motivate and inspire team members to perform their duties and celebrate team and individual accomplishments and exceptional performance. Organize and facilitate team meetings Performance management and conduct performance reviews. Call evaluations and follow up coaching. QA investigations
Call Centre Manager Cresta
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies experience in a large call centre at a debt collection company or financial services. • 5 years proven experience experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile
Call Centre Manager - Durban
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Call Centre Manager Umhlanga
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Call Centre Agent Midrand
Landing On Mars Pty LtdMidrand
R6500-00 want you to be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic join us as Customer Service Representatives in our inbound call centre. As a member of our team, you will assist customers with inquiries, provide solutions to problems, and deliver exceptional service with each Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner - assistance, and solutions to customer inquiries - Resolving customer issues efficiently and effectively
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