want to hear from you Minimum Requirements: Matric. Call Center or Telesales work experience (1 to 3 years)
Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre Advisor NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
of the Command Centre Operator is to ensure an efficient operation of the Command Centre. Reporting: The The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Company's ‘Code of Conduct' •Ensure that the Command Centre is fully operational and efficient •Handle and the Command Centre Job Description •Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to new heights Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre. Financial Manage the OSH Act requirements of the Service Centre. Minimum of University entrance Matric - preference
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
Duties will include but is not limited to: Cold calling new prospects to secure appointments with our qualified Afrikaans Target driven Career growth driven Cold Calling experience in relevant sales industries such as
driven individual with an absolute love for cold calling We have expanded our team and have the capacity any future positions that may arise. Daily cold calling Client relationship management until client is cold calling experience Innovative and creative to source viable leads A LOVE for cold calling and the