languages
touchpoint • Resolve a minimum of 30 telephone calls per day • To respond to and resolve about 15 general/claim • To strive to have zero lost calls per day • To log all telephone calls received on the policy/claim manner • To always try and retain clients when they call in to cancel their policy • Medical Aid understanding servicing experience • 2 years proven client service/call centre experience. • Good time management • Proactive
overall administration to ensure efficiency at the Centre.
Qualifications
Experience: • 6-12 Months Customer Service Call Centre experience with the below: - • Webchat experience patterns as per operational requirements. Our Call Centre is operational 365 days per year (including Christmas progressive career path to help you develop in your Call center career. Comprehensive product training Experience: • 6-12 Months Customer Service Call Centre experience with the below: - • Webchat experience patterns as per operational requirements. Our Call Centre is operational 365 days per year (including Christmas
Experience: • 6-12 Months Customer Service Call Centre experience with the below: - • Webchat experience patterns as per operational requirements. Our Call Centre is operational 365 days per year (including Christmas progressive career path to help you develop in your Call center career. Comprehensive product training Experience: • 6-12 Months Customer Service Call Centre experience with the below: - • Webchat experience patterns as per operational requirements. Our Call Centre is operational 365 days per year (including Christmas
least 2 years experience within a Sales Outbound Call Centre.
Fluency in English and one other South
2 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience
half years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face
Prior experience with industrial projects and data centre projects is a significant advantage. Advanced proficiency your CV to us engineering.jobsmspstaffing.co.za or call 021 555 0432. Alternatively visit our website for
experienced "Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients