detailed feedback and corrective acti on. Ensure service delivery to both external and internal clients implementati on within the team Ensure customer service standards to SLA's are met and implemented within
detailed feedback and corrective acti on. Ensure service delivery to both external and internal clients implementati on within the team Ensure customer service standards to SLA's are met and implemented within
understood and resolved, and tested, facilitate service transition to avoid key man dependencies. Team
management: Supervise CCC to ensure service and quality objectives are met; Check and qualify problem-solving abilities
Strong customer service orientation
Performance Management: Experience
functions processes, products, data, technologies and services from either the enterprise or solution perspective years of IT experience Experience in Financial Services, Retail and Medical industry sectors would be
box” chains, regional agents and merchandising service providers and end users. Detailed analysis of data performance and management of all regional agents and service providers (e.g. SMS). The Division Sales Manager etc.). Provide support, guidance and training to service providers, regional agents and merchandisers. Ensure
administer the entire learnership process Liaise with service providers and TETA and provide relevant documentation administer the entire learnership process Liaise with service providers and TETA and provide relevant documentation administer the entire learnership process Liaise with service providers and TETA and provide relevant documentation
administer the entire learnership process Liaise with service providers and TETA and provide relevant documentation administer the entire learnership process Liaise with service providers and TETA and provide relevant documentation administer the entire learnership process Liaise with service providers and TETA and provide relevant documentation
commercialisation strategy by developing value-added services for both internal and external customers.
priority JA, OD, SWP design & implementation services and or HR Transformation related product / practice
experience in providing a breadth of JA, OD, SWP services or components thereof across the business.
Services.
• Understanding of workforce experience