professional and technical knowledge by attending training and workshops. • Manage and maintain clients accounts
the relevant newsletters, communications, and training material. Manage risk by meeting technical, company
the relevant newsletters, communications, and training material. Manage risk by meeting technical, company
through technical mentoring.
Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
for process improvements, best practices, and training initiatives to enhance the effectiveness and efficiency
for process improvements, best practices, and training initiatives to enhance the effectiveness and efficiency
through technical mentoring.
Development and Planning: Conduct research and undergo training where appropriate to remain abreast of data enablement teams between 5 – 8 people - Essential On-the-job Training/Qualifications: Microsoft SQL Server Oracle Power
profession through technical mentoring. Review vendor training offerings. Ensure the continuity of the technical profession through technical mentoring. Review vendor training offerings. Ensure the continuity of the technical