professional and technical knowledge by attending training and workshops. • Manage and maintain clients accounts
the relevant newsletters, communications, and training material. Manage risk by meeting technical, company
the relevant newsletters, communications, and training material. Manage risk by meeting technical, company
through technical mentoring.
through technical mentoring.
Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
for process improvements, best practices, and training initiatives to enhance the effectiveness and efficiency
for process improvements, best practices, and training initiatives to enhance the effectiveness and efficiency
that may be required from time to time. Attend training as required. Month-end it is required that you
strategy, objectives and values.