Ability to work effectively under pressure and manage multiple deadlines Strong communication skills
case analysis, and trial preparation. Client Management: Build and maintain strong relationships with
Experience in personnel and shift coordination and management and daily reports on shift operations and issues
measurable results. • Strong leadership and team management skills. • Excellent communication, presentation
measurable results. • Strong leadership and team management skills. • Excellent communication, presentation
relationships and understanding customer business needs Managing customer expectations Identify opportunities for
Report customer compliments and complaints to management. Attend to all customer stock queries and ensure
IT infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication
effectively. Collaborate with senior analysts, project managers, developers, sales teams, and stakeholders to
effectively. Collaborate with senior analysts, project managers, developers, sales teams, and stakeholders to