over 5000 clients Job Description: •Improve customer service experience, create engaged customers and facilitate standards •Keep accurate records and document customer service actions and discussions •Analyse statistics accurate reports •Recruit, mentor and develop customer service agents and nurture an environment where they
requirements in order to achieve & maintain set customer service excellence standards. Contribute to the design follow-up with customers to ensure exceptional customer service. Adhere to legal compliance to the FICA regulation external customers. Contribute to a culture of customer service excellence, which builds positive relationships
who are passionate about delivering superior customer service, to sell Short term Insurance products to communication skills •Selling and negotiation skills •Customer service oriented
Service Consultant is to provide exceptional customer service by ensuring all interactions with clients responsibilities
inventory management, project coordination, and customer service. - Monitor and manage branch budgets, expenses regulations. Customer Service: - Ensure high levels of customer satisfaction through excellent service and support sales team and customers. - Coordinate training sessions for staff on new products and services. Qualifications
& orders.
ensure customer needs identified are met, customer service excellence is maintain, and to identify and
software Must have knowledge and experience in customer service orientation with ability to connect with global
software Must have knowledge and experience in customer service orientation with ability to connect with global
suppliers 6. Complete Wash Bay activities 7. Customer Service 8. To uphold and promote the company values