be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
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leads who have been referred to us, through phone calls. These leads have expressed some level of interest
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
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Senior Call Centre Manager Elandsfontein, Gauteng R65 000 to R69 000 CTC
We
We are seeking a Call Centre Manager to lead our high-performance team of Customer Liaison Officers
5 years of management experience in a call centre environment.
Proficiency in MS Office
responsibilities include handling inbound and outbound calls, addressing customer inquiries, resolving issues
qualification
2 Years of relevant experience in a Call Centre
FMCG experience would be advantageous
energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics:
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Position: Outbound Sales Call Centre Agent
Location: Durban
Qualifications: