business is repeat business. ENVIRONMENT: DRIVE customer adoption, retention & growth utilizing your negotiation and communications skills as the next Senior Customer Success Specialist sought by a cutting-edge Communication business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement assigned accounts. Collaborate with existing customers to identify product or service offering gaps and business reviews, and feedback sessions to ensure customer satisfaction and identify opportunities for improvement
imum 3 years experience in administration and customer service
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
talented, vibrant, highly motivated, and disciplined Customer Sales Consultant who will represent the company services to our customers. • Target achievement. • Ensure that the current customers are serviced according according to predetermined schedules. • Update customer information according to company requirements.
Job Overview:
As a Customer Experience Executive at Dream Hotels and Resorts Your primary responsibility will be to manage all customer / owner interactions, ensuring a seamless and you to handle reservations, exchanges, manage customer complaints, provide information about our services quality, you will play a crucial role in enhancing customer satisfaction and loyalty
Respon
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking any calls throughout the day including Investor Relation calls Transferring Clients to their calls Being Being lead operator on any Investor Relation call Responsible for post mortem of conference (all as requested
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face Employee Benefits
Knowledge of client relations management
Geographical knowledge of the
/>
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at