Customer Service Agents in Pretoria As a Customer Service Agent for our, you’ll support clients with to their needs and offering excellent customer service. Your compensation Basic salary R8500 monthly with growth. Prerequisites High school diploma Customer service experience Promote the values of partnership, empowerment Eagerness to develop your skills The post Customer service Agents appeared first on freerecruit.co.za .
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do: 5 years proven management experience in an IT Service Desk environment, with a specific focus on application
Minimum requirements:
- Request ANF from the line and upload into FCMS
- Action all SOB requests.
- Send ANFs and invoices to clients
- Process SARS via EDI within the deadline.
- Clear sentry reports.
- Update sailing schedule.
- Update vessel ATAs on Oasis.
- Action re-direction / ur
Key Responsibilities:
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of medical schemes and rules (including patient services)
Basic Marketing and business development
Prevention Specialist / Co-ordinator and Deputy Nursing Services Managers (where applicable)
Hospital MANCO
/>Patients, doctors, multi-disciplinary support services, regulators (e.g. SANC and DOH), nursing agencies
hospital Manco, Group Finance and Group Nursing Services Manager to set an operational and capital budget
Hospital Manager, Financial Manager and Group Nursing Services Manager to analyse and understand monthly financial
returns / Incident response / Crisis management / Training / Risk Analysis / Scenario Analysis / Technical
experience in Risk Management within the Financial Services industry essential
ORSA and ERM skills needed
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow issues are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
departments to ensure timely delivery of products and services.
- Maintain accurate records of customer
management.
- Provide exceptional customer service by understanding customer needs and offering
appropriate solutions.
- Participate in training sessions to stay updated on product knowledge
preferred.
- Proven experience in a customer service or sales support role.
- Excellent verbal