Minimum of 1-2 years customer service experience and a proven customer service performance record; Experience analytical; customer-focused; “Can-do” attitude. THE CORE RESPONSIBILITIES WILL BE: Customer Service: Handling Handling Customer Orders / Invoicing; Handling Backorders and follow ups; Handling Customer Queries / Ad Hoc Activities. Customer Relations: Establishing positive relations with customers and other members efficient service delivery; Always project a positive company image in interactions with customers and ensure
execution and treating customers' requests to meet service commitment and improve customer satisfaction. Manage records and commits customer orders according to customer needs, agreement and defined service level • Proposes coordinates the delivery with customers and partners Monitor Execution • Handles customer orders portfolio and ensure on-time deliveries and service commitment • Proactively alerts customer in case of any event, delay regarding the service commitment and engages in the search for a solution to the customer • Informs and
experience in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Financial Services business; Excellent business writing skills; Afrikaans and English speaking and writing;
experience is beneficial
Minimum 4 years customs entries experience
looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The core purpose financial planners through the delivery of exceptional service experiences. Job Responsibilities Client Engagement: Respond to client needs by offering the right service and solution. Build client trust by applying your and potential clients on how to subscribe and service their account. Treat clients with respect, build for alternative intervention if not equipped to service the client. Entrench clients and deliver value
Description Client Service Consultant: Investment Banking: Sales and Service: V&A Waterfront Cape Contract To provide professional and efficient call services to optimize client experience for the Bank's clients looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The core purpose delivery of exceptional service experiences. Job Responsibilities: Provide client services to investors via of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required
Stellenbosch as a customer support specialist. You'll handle general customer service tasks, provide top-notch between customers as well as sales and claims teams. Responsibilities: Handle general customer service inquiries exceptional service and prioritise customer satisfaction. Serve as a liaison between customers and internal opportunities to upsell or cross-sell products/services. Requirements: Senior Matric Certificate; additional qualifications are a plus. 2-4 years in client services, customer care, or related fields. Industry familiarity
CPT003640-Amy-L-1 Do you experience as an Internal Sales consultant where you have worked with quotations, invoicing for walk in customers Dealing with international clients Ensure information on customer orders is correct Understand customer needs and continuously promoting products to new and existing customers Contacting Contacting customers to ensure the accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow ups made with customers with feedback to management Updating product knowledge
Stellenbosch as a customer support specialist. You'll handle general customer service tasks, provide top-notch between customers as well as sales and claims teams. Responsibilities: Handle general customer service inquiries exceptional service and prioritise customer satisfaction. Serve as a liaison between customers and internal opportunities to upsell or cross-sell products/services. Requirements: Senior Matric Certificate; additional qualifications are a plus. 2-4 years in client services, customer care, or related fields. Industry familiarity
walk in customers