Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and services. The team provides a customer service experience for customers needing assistance regarding their excellence standards, procedural compliance and customer experience expectations. In addition, the Team to make appropriate repayment agreements for customers with delinquent accounts. The main goal is to prior experience in debt collection, customer service, call centre and/ or related work experience. Desirable
years within a Learning and Development Officer/Co-ordinator role Knowledge of working with SETA and relevant points Learning and Development, succession co-ordination and Reporting: Oversee the rollout and successful recommendations are actioned Responsible for co-ordinating meetings and interaction with site management and utilisation of equity related processes Co-ordinate Transformation Forum meetings and consult with levy claim process Perform programme planning, co-ordination and qualification development within the SETA
years within a Learning and Development Officer/Co-ordinator role
Learning and Development, succession co-ordination and Reporting:
brand reach, profit & innovation. Create, co-ordinate & manage social media content plans & relationship with all advertising agencies. Co-ordinate shoot product & briefs to relevant stakeholders on new opportunities to maximize brand reach. Customer obsessed - Leverage consumer & performance sharing and translating marketing objectives, co-ordinating and delegating tasks, goals & targets amongst lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the
brand reach, profit & innovation. Create, co-ordinate & manage social media content plans & relationship with all advertising agencies. Co-ordinate shoot product & briefs to relevant stakeholders on new opportunities to maximize brand reach. Customer obsessed - Leverage consumer & performance sharing and translating marketing objectives, co-ordinating and delegating tasks, goals & targets amongst lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the
Reference: PTA000546-CN-1 Looking for a Supply Chain Co-Ordinator for our client in the FMCG space in Johannesburg ensure that all orders are being delivered Co-ordinating with suppliers and Factory to ensure flawless with accounting system Performing supplier and customer reconciliation Assistance with annual reconciliations Daily SOH Reporting GAP Analysis on sales out to customers and effectively raising any supply chain challenges
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years experience of Onsite operations
brand and customers and optimize the online marketing campaigns in order to ensure customer engagement manage three subordinates: Graphic Designer, PR Co-ordinator and a Field Marketer. The successful candidate the company in line with company objectives. Co-ordinating marketing campaigns with sales activities. Overseeing
Summary The role of the Services Coordinator is to co-ordinate operational tasks to Engineers. The role includes Responsibilities and Duties Respond to customer telephone calls and emails Assign service requests to Engineers Updating service requests Updating customers on the status of their service requests Change management Attend weekly services meetings Attend customer meetings as and when required. Requirements / communication skills Strong documentation skills Strong customer ethic Ability to work under pressure Willing to