Maintain an understanding of the claims process and train the associated workshops on our claims processes
Resource Management Oversee the Jnr developer (train, coach, mentor). Leadership skills displayed. Technical
mentor team members Develop and implement annual training plans in consultation with the department manager
contribute to case studies, blog articles, and training as well as define, monitor, and analyse trends
Support change management activities, including training, communication, and stakeholder engagement, to
the pharmaceutical industry.
revenue and sales objectives.
project plans and timelines. Support testing, training, and implementation activities. Monitor project
Ensure IRFS Compliance and Adherence · Develop Training and Internal Growth · Encourage Staff Job Enrichment
users on change control and system updates Provide training and user manuals to users for new processes/systems