We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment
efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply comply with relevant regulations. Collaborate with quality control teams to address any product-related issues
efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply comply with relevant regulations. Collaborate with quality control teams to address any product-related issues
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct
Team Leader performance and conduct regular quality assurance checks of calls and adherence to client processes departmental procedures. Create and maintain a high-quality work environment so team members are motivated
account and distribute money within departments Assure expenditures are in accordance with code balances
comfortable in social environments 7. Good leadership qualities. Must have matric. Market related.
comfortable in social environments 7. Good leadership qualities. Must have matric. Market related.
knowledge and implementation experience of ISO 9001 Quality System essential