escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a manner appreciation of critical parameters • Knowledge of MS Office - Excel, PowerPoint, Word • Good communication
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency Computer navigation skills Should be familiar with MS Office Possesses necessary knowledge of business concepts
We have a career opportunity for a Sales Manager. The successful candidate must have excellent negotiation budget from all sales executives and report to management monthly • Present strategic planning to improve results • Achieve the overall margin targets set by management • Ensuring high level of customer satisfaction standard pricing based on product cost price • Manage and support the sales team with customer specific KPI's for sales team and track on quarterly basis • Manage and grow own customer base in Western and Eastern
DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved procedures Own Time management as well as that of the trainees Knowledge of MS Office Self-initiated, drive Centricity Skills required: Technical Skills MS Office skills for reporting Process Specific Skills Excellent
Sales Manager - Helderberg, Western Cape - Highly Competitive Salary on Offer
Industry: customer satisfaction, are seeking a dynamic Sales Manager.
Responsibilities:
- against targets, providing monthly reports to management.
- Present strategic insights and planning
- Achieve overall margin targets set by management.
- Ensure exceptional customer satisfaction standard pricing based on product cost.
- Manage and support the sales team with customer-specific
Franschoek, requires the services of a passionate restaurant manager. Key functions • Managing staff • Liaise between requirements • At least 3 years' experience as restaurant manager • Grade 12 is essential • Relevant qualification holidays (hospitality hours) • Own transport • Client services experience is essential • Able to work under pressure
client is seeking a detail-oriented Financial Manager to join their dynamic and forward-thinking team successful candidate will oversee the financial management function of our group, reporting directly to statements Financial reporting VAT and Tax Cashflow Management Budgets and forecasts Job Experience & Skills CA(SA) / CIMA 8 - 10 years commercial experience Management experience (Non negotiable) Experience in agriculture
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience Must Must be able to commute to office Must be able to work USA Hours English language proficiency Previous international
We are looking for an experience HR Manager to join an established business based in Ndabeni. Key responsibilities procedures within the Group Overseeing the performance management system Capturing and processing monthly salary overseeing the training process Working with branch managers to ensure staff morale is maintained Requirements
Description Management Accountant Our client is defining the future of real estate. At the very heart a skilled and analytical Management Accountant to join their shared service center. The ideal candidate attention to detail, and proficiency in financial management software. Key Responsibilities Financial Reporting: Cost Management: Monitor and analyze cost structures and provide insights to clients to help manage and years of experience in management accounting, preferably within a shared service or outsourcing environment