Call Centre Management Itil Jobs in South Africa
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Call Centre
Debtsafe
South Africa
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
share this job on whatsappCall Centre Manager
Ilaunch LtdCape Town City Centre
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
Call Centre Manager
Job CrystalWestern Cape
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach
Call Centre Manager Sandton
Business Capital GroupSandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Call Centre Manager Nelspruit
Careercare-saNelspruit
R17,500 - R25,000 the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Call Centre Manager Cresta
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with
Call Centre Manager
Elandsfontein
ong>
- Degree or Diploma Business Management or related field.
- 5 years management experience in a Call Centre environment
- People Management: Build & maintain a solid & respectful relationship relationship with each individual who is part of the call centre structure.
- Document performance agreements
Call Centre Manager Fourways
Datafin It RecruitmentSouth Africa
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
Call Centre Manager
South Africa
Market related or equivalent
- Recruit, train, and supervise call centre staff.
- Develop performance HR
- Oversee day-to-day call centre operations, ensuring efficiency and productivity
- and implement call centre policies and procedures
- Monitor call metrics and KPIs
Call Centre Manager
Excellent StaffingCape Town Region
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
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