it is free from defects and operates correctly. Customer Service: Liaise with customers to understand
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
arrive at correct destinations timeously and in good condition to increase customer service levels. •
end users on correct usage of automation equipment Where required assist with the servicing of filter banks