based in Durban Must have come from a Clearing and Forwarding background Remuneration: R450 000 – R500 by the customer (shipping lines, transporters, clearing agent). Prepare quotations to customers. Opening files. On boarding of customers onto K2 Workflow System. Ensuring that all customer documentation received bookings with shipping lines and send details to customers. Send transport instructions to the transporter keep customer informed. Confirm packing address with customers. Ensure customers complete clearing instruction
Knowledge and expeience to manage complex client's forwarding requirements. Constantly consider ways to add adavntegeous Competencies Knowledge: Ability to handle forwarding clients with complex requirements Thorough technical
Air Forwarding Controller (JB4531) Durban, KwaZulu-Natal Market-Related Duration: Permanent Our client freight forwarding, specializing in air and sea logistic solutions is looking for an Air Forwarding Controller collection. This includes managing complex client forwarding requirements, ensuring compliance with business years as a Forwarding Controller, extensive experience in all aspects of international forwarding, particularly shipping-accredited unit standard advantageous. 3-5 years as a Forwarding Controller or a similar position. Extensive experience
client is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Management : Managing existing customer accounts strategically. Ensuring customer satisfaction, retention, growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving that includes managing complex and/or significant customer relationships and key/national accounts with at
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
confirmation to customers.
- Follow up on Quotes to fill up under utilised containers.
- Clear Internal
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit