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Mtn Call Centre Jobs in Elandsfontein

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Call Centre Manager

Elandsfontein

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  • 5 years management experience in a Call Centre environment
Knowledge and Required & complaints handling
  • Knowledge of Call Centre Management systems.
    • Duties:
    call centre structure.
  • Document performance agreements
  • Conduct remote live listens of at least 3-5 calls per week per CLO area.
  • Conduct required daily. (Number of calls per person, orders captured, queries
    resolved, follow up calls and engagements)

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