Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in a quality role;
successful sales career. Requirements/ Experience Prefered: No Experience Required Matric / NQF Level 4 Equivalent
minimum qualification of N5 or N6 with 5 years experience.
Identify and target potential customers to expand our client base. Establish and nurture strong relationships with contractors, builders, and DIY enthusiasts. Demonstrate our wide range of tools and equipment, highlighting their value for diverse projects. Collaborate with existing clients to unders
guides) and updating internal databases. Must have experience with HR procedures and can juggle various administrative part of a team Salary – Negotiable (Depending on experience)
years PA experience on an executive support role Package is negotiable and dependent on experience
Firefighting training Salary – negotiable (depending on experience)
Cape. Motor Vehicle Assessments Panelbeating experience required. Valid Driver's License and own vehicle
Surveying
EXPERIENCE:
similar role Relevant tertiary qualification Experience with online sales management tools such as Skynamo