June 2024 Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role role in providing technical assistance and support to customers, internal teams, and field technicians abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal track all customer interactions and technical issues in the support ticketing system. Customer Service: Escalate complex technical issues to senior technical support staff or relevant departments, as required
JOB PURPOSE: To take inquiries from customers internal and external and expedite to the benefit of the branch and the Group. Job objectives/Principal accountabilities: Achieve branch sales budget. Understand the difference between Margin and Markup. Margin Preservation. Personal performance relative
drive to innovate? Do you excel in providing technical support, training, and customised solutions for commercial simple designs of PV systems, and offering technical support and training to the sales team. You will monitor
to the Head of Parts Business, the Parts Technical Support is responsible for analysing parts requirements
based in Gauteng, is looking for an Parts Technical Support to join their team. Responsible for analysing
Requirements:
- Diploma / NQF6 required
- Minimum 4-5 years related experience and/or training related to the GET business
- Proficiency in MS Office (Outlook, Word, PowerPoint, Excel)
- Experience with BAAN, LIDOS
By submitting any Persona
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