Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions quality standards; Create and update customer experience reports; Analyze data to identify areas for improvement; PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in a quality role;
minimum qualification of N5 or N6 with 5 years experience.
Identify and target potential customers to expand our client base. Establish and nurture strong relationships with contractors, builders, and DIY enthusiasts. Demonstrate our wide range of tools and equipment, highlighting their value for diverse projects. Collaborate with existing clients to unders
Surveying
EXPERIENCE:
similar role Relevant tertiary qualification Experience with online sales management tools such as Skynamo
skills
• Basic Microsoft windows experience
• Efficiency in multitasking
• Ability
Drawings Strong Revit experience specifically in BIM management. Strong experience in Interior Design and Architecture, or a related field Min of 10 years PLUS experience in Commercial and Retail interiors Proven track a must have but advantageous R Negotiable on Experience
as a CA(SA) .
If you want to apply and experience your future in our world, please upload the following
Analysis certification
(up to 7,000kg) Forklift Operators' License. Experience with heavy loads. The personality attributes Forklift Around R8 500 per month based on skills and experience plus Provident Fund and Bonus Share after 6 months