Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level. Primary External Interactions Client operations of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning Minimum Matric in any stream Quality Certification Green Belt certification and Quality tools knowledge (preferred) Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level. Primary External Interactions Client operations of the process and its key drivers. Reasonable level of business perspective regarding the internal functioning Minimum Matric in any stream Quality Certification Green Belt certification and Quality tools knowledge (preferred) Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality in EXL • Minimum appraisal rating of at least one 4 rating within the past 12 months • Candidates should handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality in EXL • Minimum appraisal rating of at least one 4 rating within the past 12 months • Candidates should handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to process meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level QUALIFICATIONS Matric or Equivalent RESPONSIBILITIES Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level QUALIFICATIONS Matric or Equivalent RESPONSIBILITIES
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level Below outlines the interactions within the company Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level Below outlines the interactions within the company
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level Below outlines the interactions within the company Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level Below outlines the interactions within the company
Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level QUALIFICATIONS Matric or Equivalent RESPONSIBILITIES Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures procedures and implements them at the employee level QUALIFICATIONS Matric or Equivalent RESPONSIBILITIES
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance
Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance Efficiently manage intra-day staffing and service level. Provide timely, accurate reports on intra-day performance