and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates mentoring & providing assistance and support when required Subject Matter Experts/ Trainers for the purpose additional coaching that may be required required for certain CSAs Candidate should have a minimum of 12 and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal
and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates mentoring & providing assistance and support when required Subject Matter Experts/ Trainers for the purpose additional coaching that may be required required for certain CSAs Candidate should have a minimum of 12 and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal
least one 4 rating within the past 12 months • Candidates should not have been placed on a PIP / Smart productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate all process least one 4 rating within the past 12 months • Candidates should not have been placed on a PIP / Smart productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate all process
least one 4 rating within the past 12 months • Candidates should not have been placed on a PIP / Smart productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate all process least one 4 rating within the past 12 months • Candidates should not have been placed on a PIP / Smart productivity as and when required • Perform Daily/Weekly QI reviews if required • Co-ordinate all process
and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates mentoring & providing assistance and support when required Subject Matter Experts/ Trainers for the purpose coordinating additional coaching that may be required required for certain CSAs Quality Analyst for the purpose and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal
and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates mentoring & providing assistance and support when required Subject Matter Experts/ Trainers for the purpose coordinating additional coaching that may be required required for certain CSAs Quality Analyst for the purpose and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal
and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates Client facing skills. QUALIFICATIONS Education Requirements Minimum Matric in any stream Quality Certification and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates
and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates Client facing skills. QUALIFICATIONS Education Requirements Minimum Matric in any stream Quality Certification and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal performance reports and compliance to internal control requirements Assesses developmental needs and collaborates
stakeholders or if required with operational leaders • Assisting with BGC audits when required • Requesting Ensure quality of work is in line with business requirement • Collaborate with compliance to achieve business Compliance adherence in line with business and client requirement • Participate and implement improvements to BGC business and client requirements - Background check are completed within required TAT - COE, BGC reports stakeholders or if required with operational leaders • Assisting with BGC audits when required • Requesting
stakeholders or if required with operational leaders • Assisting with BGC audits when required • Requesting Ensure quality of work is in line with business requirement • Collaborate with compliance to achieve business Compliance adherence in line with business and client requirement • Participate and implement improvements to BGC business and client requirements - Background check are completed within required TAT - COE, BGC reports stakeholders or if required with operational leaders • Assisting with BGC audits when required • Requesting