through the delivery of exceptional service experiences Job Responsibilities: Provide client services respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations logging the case on the system Answer 90% of all calls within 60 seconds (90/60) as per Service Level Agreements business by being vigilant and making sure all calls are logged correctly Contribute to a culture conducive ensuring all learning activities are completed; experience practiced and certifications obtained and/or
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Daily reconciliation of Cash Cover, collateral, Call and Margin accounts; Ensuring attention to detail
Specificationf Essential Qualifications - NQF Level: Matric / Grade 12 / National Senior Certificate Advanced Financial risk management Minimum Experience Level: 2 – 4 years' experience in Banking/Financial services
Specificationf Essential Qualifications - NQF Level: Matric / Grade 12 / National Senior Certificate Advanced Financial risk management Minimum Experience Level: 2 – 4 years' experience in Banking/Financial services