The service team at our client is the engine room of the business and is made up of multiple teams that The overall goal of the Service Team is to provide efficient and effective service delivery to clients. internal support teams to ensure smooth and efficient service delivery Ensuring customer satisfaction SKILL SET
The service team at our client is the engine room of the business and is made up of multiple teams that The overall goal of the Service Team is to provide efficient and effective service delivery to clients. internal support teams to ensure smooth and efficient service delivery Ensuring customer satisfaction SKILL SET
JOB DESCRIPTION: Optimize processes related to service objectives Manage all said processes and ensure branch runs smoothly per implemented processes and service criteria Monitor branch numbers and implement an link between the service team and processing centre to ensure all clients are serviced with the care and account management to ensure that premium client service is received Key client reporting and analysis Co-ordination
direct payments from clients for professional services) Query management - with product providers on Knowledge Knowledge and understanding of the Financial Services Industry including basic product knowledge and advantage Knowledge of the operations and client services environment an advantage Competencies Computer Customer centricity – passionate about client service Well organized and ability to prioritise Starter year's experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 year's
direct payments from clients for professional services) Query management - with product providers on Knowledge Knowledge and understanding of the Financial Services Industry including basic product knowledge and advantage Knowledge of the operations and client services environment an advantage Competencies Computer Customer centricity – passionate about client service Well organized and ability to prioritise Starter year's experience in an Operations and Client Services (or similar pressurized) environment or, 2-3 year's
compliance documents as and when requested. This service requires the Trade Compliance Specialist to communicate external OEMs/Tech Manufacturers and internal service/shipping teams. Strategic problem-solving is required timeous shipment clearance and excellent client service An appreciation and understanding of the overall
compliance documents as and when requested. This service requires the Trade Compliance Specialist to communicate external OEMs/Tech Manufacturers and internal service/shipping teams. Strategic problem-solving is required timeous shipment clearance and excellent client service An appreciation and understanding of the overall