Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
internal collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory is an advantage. • 7 years working experience in a large call centre at a debt collection company or financial financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. minimum experience in campaign management and call strategies. · Experience in a call centre environment Speak or understand Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing assessments of calls and administrative functions of staff members in the call centre. · Assist with
minimum experience in campaign management and call strategies.
· Experience in a call centre environment
/>Experience Required:
· Setting up of call campaigns, SMS
assessments of calls and administrative functions of staff members in the call centre.
· Assist
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum Grade 12. 5 years minimum experience. Experience Required Setting up of call campaigns, sms and emails; assessments of calls and administrative functions of staff members in the call centre; Assist with reports candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum Grade 12. 5 years minimum experience. Experience Required Setting up of call campaigns, sms and emails; assessments of calls and administrative functions of staff members in the call centre; Assist with reports candidate's qualifications, skills, and level of experience. The employer retains the prerogative to provide
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. minimum experience in campaign management and call strategies. · Experience in a call centre environment Speak or understand Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing assessments of calls and administrative functions of staff members in the call centre. · Assist with