telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with performance and output of the Service Centre Consultants to drive operational service delivery. The candidate candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different different desks (inbound and outbound) Overall focus on team morale and motivation in the working environment environment. Coaching and management of allocated team. Workforce management and planning to ensure adherence to
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with performance and output of the Service Centre Consultants to drive operational service delivery. The candidate candidate will be allocated a specific team of consultants (up to 20) for a specific client across 2 different Equivalent Experience
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and and services. The team provides a customer service experience for customers needing assistance regarding procedural compliance and customer experience expectations. In addition, the Team Leader oversees the financial to make appropriate repayment agreements for customers with delinquent accounts. The main goal is to book of the clients. TEAM MANAGEMENT • Managing the day-to-day activities of the team • Developing and implementing
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact fosters a culture of learning and support among its team members. Transparency, diversity, and inclusivity As a Customer Success Lead you will play a pivotal role focused on ensuring exceptional customer service handling customer interactions, managing financial transactions, and leading the customer success team. You're a culture of customer excellence. What you'll do Customer success leadership (40%) Team leadership: lead
Purpose A Contact Centre Team Leader supervises the day-to-day delivery of the contact centre processes and and services. The team provides a customer service experience for customers needing assistance regarding procedural compliance and customer experience expectations. In addition, the Team Leader oversees the financial to make appropriate repayment agreements for customers with delinquent accounts. The main goal is to book of the clients. TEAM MANAGEMENT • Managing the day-to-day activities of the team • Developing and implementing
dynamic and well-spoken? Join our client as a Client Service Consultant You'll engage with investors and financial long-lasting relationships by delivering exceptional service experiences. Location: Cape Town Duration of contract: Engagement: Respond to client needs with the right service and solutions. Build trust through expertise, showing interactions. Educate clients on subscribing and servicing their accounts. Help clients achieve financial Educate clients on secure, cost-effective self-service channels. Collaborate with internal stakeholders
execution of their duties where necessary People and Team Management Responsible for monitoring the client experience will be advantageous. The post Financial Services Manager – 9435 appeared first on freerecruit.co
About Us: Join our team in financial services, where Group Internal Audit (GIA) plays a pivotal role Manager / Senior Manager of Finance and Shared Services within GIA, you will lead critical audits outlined dynamic team dedicated to enhancing internal controls and risk management in the financial services sector sector, apply now to be part of our GIA team. Together, we can drive excellence in governance and assurance