and call strategies.
· Experience in a call centre environment that deals with Collections.
call centre.
· Assist with reports and assessments.
· Ability to handle pressure & strong in admin
· Ability to handle difficult clients/debtors
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to service experience. - Always keeping our clients (FA, admin staff and Channel Partners) informed and in the
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist requirements. · Ability to handle pressure & strong in admin · Ability to handle difficult clients/debtors. ·
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding understanding of collections KPAs and KPIs within an account delinquency life cycle. • Good understanding of daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to service experience. - Always keeping our clients (FA, admin staff and Channel Partners) informed and in the
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum administrative functions of staff members in the call centre; Assist with reports and assessments; Assist requirements. Ability to handle pressure & strong in admin Ability to handle difficult clients/debtors. Speak
a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial maintained/updated records Regular and accurate reporting on call centre results and performance Maintaining and improving
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of standards. The position is based at a prestigious call centre in Pretoria East, close to Silver Lakes. Minimum administrative functions of staff members in the call centre; Assist with reports and assessments; Assist requirements. Ability to handle pressure & strong in admin Ability to handle difficult clients/debtors. Speak
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist requirements. · Ability to handle pressure & strong in admin · Ability to handle difficult clients/debtors. ·