Description Our client is looking for a Field Service Technician to join the company Purpose of the job job The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements performance areas: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting
Description Our client is looking for a Field Service Technician to join the company Purpose of the job job The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements performance areas: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting
timeous manner. Customer Service Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represents the company in meetings with relevant stakeholders
To provide Electrical engineering and technical services to support the achievement of operational targets Support and Maintenance Control Compliance Customer Service Cost Control Job Specifications National Diploma
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
Environmental Legislation, including group or customer specific requirements and operating permits for quality objectives and promotion of awareness of customer focus throughout the organization Reporting to
Environmental Legislation, including group or customer specific requirements and operating permits for quality objectives and promotion of awareness of customer focus throughout the organization Reporting to
and process change implementation Assist with customer concerns and product, process and system audits machine or equipment breakdowns that will lead to customer line stoppages Ensure correct functioning and
and process change implementation Assist with customer concerns and product, process and system audits machine or equipment breakdowns that will lead to customer line stoppages Ensure correct functioning and