tasks, such as managing aftersales & site service records, databases, handling customer complaints administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
Develops action plans for improving products, services, and processes (e.g., Lean, Six Sigma, Poka-Yoke) and capability of processes (e.g. manufacturing, service, business) Proficiency in camera/PLC technology statistical techniques to measure and control product, service, and process capability (including train-the-trainer) approaches to measuring and controlling product, service, and process capability. Designs measurement systems
for capturing. Act as liaison with refrigeration service provider when any problems are encountered with
for capturing. Act as liaison with refrigeration service provider when any problems are encountered with