and process ECRs from internal and external customers and/or suppliers. • Coordinate with engineering relevant stakeholders. • Liaison between suppliers, customers, and various departments to facilitate change audits and reviews. • Maintain relationship with internal and external customers to ensure engineering changes Change Management Policies and Procedures including customer authorization/approval processes. • Coordinate Ability to achieve planned results. Demonstrates a customer focus through planning and actions Acts with initiative
and process ECRs from internal and external customers and/or suppliers. • Coordinate with engineering relevant stakeholders. • Liaison between suppliers, customers, and various departments to facilitate change audits and reviews. • Maintain relationship with internal and external customers to ensure engineering changes Change Management Policies and Procedures including customer authorization/approval processes. • Coordinate Ability to achieve planned results. Demonstrates a customer focus through planning and actions Acts with initiative
& site service records, databases, handling customer complaints and inquiries, coordinating the aftersales well as developing and maintaining positive relationships with key clients and suppliers. Qualifications engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM
standards (e.g. CQI 9/11/12/15; IATF 16949 & Customer Specific Requirements) Assists in the development organization. Resolves customer and supplier issues. Quick response to customer concerns with containment cause analysis (ICA & PCA) ensuring required customer documentation completed in line with internal training/education in the use of quality standards, tools, customer portals access/update, systems, and techniques audits, performance results in customer portal - as measured by the customer) Performs analyses of existing
and ensure that projects are completed to meet customer specifications and requirements. Collaborate with