Technical Support Technician at the client plays a crucial role in providing technical assistance and support abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow qualification Proven experience as a Technical Support Technician or in a similar technical role. In-depth
Technical Support Technician at the client plays a crucial role in providing technical assistance and support service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow qualification Proven experience as a Technical Support Technician or in a similar technical role. In-depth