Ensures open communication channels with relevant Departments to ensure highest standards of product quality or areas of concern to management within own department and area of responsibility Ensures compliance and environment in any form or manner Customer Service Maintains effective working relationships with external) towards rendering highest quality of services Represents the Company in meetings with relevant
Maintenance Control (20%) Compliance (10%) Customer Service Management (10%) Staff Supervision (15%) Cost and conjunction with the Shift Supervisors, Engineering and Service Divisions to improve methods / machines, processes machine operation. • Collaboration with relevant Departments – targets and timelines achieved. • Parts availability
ability to monitor and create actions for key department metrics while managing production schedules, personnel Coordinate with engineering and other departments to minimise production interruptions Think creatively project Apply order management concepts to optimise service, productivity and customer satisfaction levels
The purpose of this position is to maintain, service and repair material handling equipment, systems time to time: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance. Perform accurate diagnosis / troubleshooting communication information that must go on record. Promote service / maintenance programs. Provide complete customer communication between self, workshop staff (Field Service Team Leader and Controller) and customer. Ensure
Provides electrical engineering and technical services compliant with Production requirements. Maintains wasteful and irregular expenditure. Customer Service Maintains effective working relationships with external) towards rendering highest quality of services. Identifies and solves problems whilst demonstrating
process approval of equipment's operating condition. Service to production requirements Availability at all
with sub-contractors, equipment suppliers and service providers Strict stock management of critical spares
ensure customer satisfaction with our products and services. Collaborate with cross-functional teams, including