for a Service Manager. The Service Manager is directly responsible for overseeing the entire service division you are a proactive and results-orientated Service Manager with a passion for technical solutions and
include
to identify potential hazards
experience working in a Dealership environment as a Service Advisor
They are looking for a Technical Service and After Sales Manager to join their team. JOB DESCRIPTION: DESCRIPTION: The main aim of this job is to carry out all service operations by keeping customer satisfaction and and be able to coordinate the service team, to successfully complete service activities by communicating Creating service targets and preparing periodic service reports To present these prepared service reports reports to the relevant managers. To make business plans in line with the company's quality policy and targets
pharmaceuticals, and comprehensive healthcare services. With a commitment to quality, sustainability
for a healthier future.
As a Field Service Technician, you will be responsible for installing
installations, and electrical safety testing according to service documentation standards. Your role includes diagnosing
arrange service activities according to the schedule matrix, attend to customer call outs, and manage back-up
Schedule field service staff for breakdowns and repairs. Quoting, orders and invoices for customers Ensure paperwork is submitted by the technicians. Maximise service satisfaction and obtain new sales. Advanced understanding
Ltd currently has vacant positions for 3 x Field Service Technician(s) to be based in Johannesburg. Objective the customer with a professional, high quality service. You may work as part of a team or work independently MTU times. Report additional work to the Field Service Supervisor for discussion with our customers to to achieve pro- active selling and world-class service to our customers. Ensure the proper handling of with the job at hand. Complete and submit field service reports in a timely manner on a daily basis. Ensure
Diploma / B-Tech degree or similar
Field Service experience in any industry will suffice but strong
safety testing of equipment according to company AG Service documentation (CoE).
Diagnosis of equipment
department staff concerning improvements.
Arrange service activities according to the schedule matrix.
Attend to customer call outs.
Manage and arrange back-up equipment and stock when arrived
The role of the Senior Field Service Technician will be to provide first class maintenance support maintenance operations as part of a mobile-based service and support technician.
The Technician will
operational agents to enable us to provide a first-class service
Provide performance in terms of achieving
complete reactive repairs
Interact with on-site management keeping them informed of repair and maintenance
exceptional follow-up skills
Excellent customer service skills for both internal and external customers