Somerset West has an opportunity for an experienced Service Advisor to join their highly dynamic team. Basic experience as a Service Advisor. Duties will include: Greet customers and assess their vehicle service needs. Provide accurate estimates for service and repairs. Coordinate with technicians to ensure timely completion completion of work. Communicate with customers about service progress and additional repairs. Maintain strong satisfaction. Requirements: Previous experience as a Service Advisor in the automotive industry. Strong knowledge
technicians. Excellent communication and customer service skills. Proficient in using automotive diagnostic technicians, ensuring efficient and high-quality service delivery. Perform advanced diagnostics, maintenance jobs. Provide technical guidance and support to technicians, assisting with complex issues. Ensure compliance Collaborate with the Service Manager to develop and implement strategies for improving service efficiency and for repairs. Maintain accurate records of all service and repair work performed. Address customer inquiries
responsible for providing technical and specialist support for a team of highly productive Technicians, planning
be responsible for major and minor repairs and services, basic diagnostics, engine overhauls, gearboxes