System Support Analyst, where you'll be instrumental in ensuring the seamless operation and support of our creation, from design to testing, as well as end-user support and process enhancement. Duties & Responsibilities: Responsibilities: Provide timely and reliable support services for Fusion CTRM clients, including troubleshooting data/workflow configuration. Deliver exceptional user support, especially during critical financial periods like Sarbanes-Oxley (SOX) regulations. Provide documentation and support for internal and external audits. Convert business