Reference: PE010871-LM-1 Role: A Senior IT Manager is required to play a crucial role in strategic oversight security standards Job Responsibilities Lead project management efforts, from planning and design to execution processes Manage vendor relationships, including negotiation of contracts and oversight of service delivery the company receives high-quality products and services. Data analysis in aid to Investigate and playback capabilities. Build sounds relationships with team, manager, peers. Deliver results in support of increased
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues party applications/systems. Work directly with pro-services team, to resolve complex issues as well as assist (hardware/software/network diagram) Provide excellent service to all customers and be willing to go the extra mile. Assist Build new site office networks. Change request management Skills and experience required: Extensive experience
candidates will be the ability to develop strong customer relationships to solicit and identify business teams (including Customer Service and Technical Development) to improve the entire customer experience. This reports and being the first line of contact for SLA customers with queries, minor change requests or requests required to draft Statements of Work for SLA customers. This is a multi-faceted role where you will be successful delivery of our solutions according to customer needs and objectives Prepare SLA or other reports
ensuring stability of the network and optimal Customer satisfaction. This is a night shift role only transport. Responsibilities: Customer Communication Deal with Customers, either telephonically or via courteous, efficient, and prompt manner. Priortise Customer Centricity and utulie empathy in all communications “active” listening at all times when dealing with Customers. Incident Logging Capture detailed, accurate information Follow up on all assigned tickets and ensure Customers are updated hourly Escalate outstanding incidents
Key Management Mentor junior team members. Maintain existing switching products Assist customers with enablement of enhanced features. Provide solutions for customer requirements (both terminal or switching). Enable products, conduct P.O.C's. Assist with Crypto key management Core Responsibilities : Maintenance Maintenance Investigate issues raised by operations. Remedy ticket management. A Deep understanding of ACI Postilion Understanding Implementation Conducting end-to-end testing for new customer integrations. Document implementation. Document
Key Management Mentor junior team members. Maintain existing switching products Assist customers with enablement of enhanced features. Provide solutions for customer requirements (both terminal or switching). Enable products, conduct P.O.C's. Assist with Crypto key management Core Responsibilities : Maintenance Maintenance Investigate issues raised by operations. Remedy ticket management. A Deep understanding of ACI Postilion Understanding Implementation Conducting end-to-end testing for new customer integrations. Document implementation. Document
to the company documented standards and formats. Manage final transformed data content by complying to Support business units by providing consulting services that delivers data and information relevant to informal meetings. Manage vendor relationship interactions by conforming to vendor management office guidelines guidelines and principles. Deliver work according to customer expectations by prioritizing, planning and implementing progression for self through input and feedback from managers. Ensure personal growth and enable effectiveness
sources including SQL Server, Excel, and cloud services. Implement data integration and transformation Query and DAX. Experience with SQL and database management systems Familiarity with data warehousing concepts SQL Server, Excel, Azure, SharePoint, and cloud services. Technical Skills : Proficiency in designing and Preferred Qualifications : Experience with Azure Data Services, such as Azure SQL Database, Azure Data Factory sources including SQL Server, Excel, and cloud services. Implement data integration and transformation
applications using C#, .NET 4 and .NET Core; Design and manage MSSQL Server databases including stored procedures procedures, tables, indexes, and general database management; Implement responsive designs using Bootstrap Git/Bitbucket for source control and version management; Ensure code and application security by adhering MVC, and .NET Core; Proficient in MSSQL Server management and development; Experience with front-end technologies SCSS/SASS; Basic foundational knowledge of AWS services; Familiarity with unit testing frameworks; Experience
candidate will be responsible for developing and managing business intelligence solutions using Microsoft reports and dashboards using Power BI. Create and manage data models that provide meaningful insights and Query and DAX. Experience with SQL and database management systems. Technical Skills: Data modeling and transformation and calculations. SQL for querying and managing databases. Familiarity with data warehousing concepts Preferred Qualifications: Experience with Azure Data Services, such as Azure SQL Database, Azure Data Factory