setting up networks and ensuring their security, and managing backups and data recovery processes. Installing and data recovery in case of system failures. Managing and keeping track of IT inventory and equipment hardware accordingly. Liaise with 3rd party suppliers. Assist users with any IT related equipment, products and Network; Microsoft; Udemy) or equivalent experience. Manage and support Microsoft 365 Office suite including (advantageous). Familiarity of Product Information Management software – OneTimePim. VOIP - support and maintenance