established digital service provider. They are known as one of the first within South Africa and has since to join our growing team and provide top-notch service to our customers telephonically, and through written Delivering high quality support for our products and services to customers and partners through swift availability customer accounts. Working on escalations within Service Level Agreements. Continuous interaction with clients Initial point of contact on product queries. Service excellence. Promptly answer customer questions
established digital service provider. They are known as one of the first within South Africa and has since Jenkins Integrating solutions through RESTful web services using either XML and/or JSON formats HTML5, CSS3 (Basic Auth, oAuth2) Building solutions in a micro service architecture Working with post-relational and relational
You will work alongside Project, Transition and Service Delivery management teams to assist in the smooth and email. Regularly updating ticketing system Service Now / Autotask with quality notes detailing progress