currently looking for a Client Operations Coordinator . DUTIES AND RESPOSIBILITIES Ensure project and change control Ensure documentation is created and maintained as part of client and support cycles Maintain meeting recordings internally and externally Manage knowledge base Monitor time tracking Manage SharePoint Creating tasks on Zoho initiative Good attention to detail and strong admin skills The ability to bring a team together to deliver good attention to detail. Aptitude for providing timely and accurate responses to client inquiries, and
Asterisk, QueueMetrics, ViciDial). The role forms part of the highest point of technical escalation within support the 1st and 2nd Line team out of hours as part of an on-call rota. ROLE RESPONSIBILITIES: Design problems and change requests. Perform project related duties with regards to new and changing infrastructure