Africa is seeking an IT Portfolio Manager/Business Relationship Manager to be a strategic partner to the the Sales leadership teams and manage the end-to-end portfolio of SAP applications. You will partner closely it to meet its strategic objectives. Direct and manage the provisioning of IT services to the sales operations relationships with key business stakeholders, actively manage their expectations & monitor satisfaction levels documentation where required Work with the senior management team to develop business plans, budgets, IT strategy
Pro-active server management Open communication to the team Effective escalation management New system implementation Full backup management Patch and security management on server environment Database management and administration administration Virtual environment management Physical server management Enhanced monitoring and event log log analysis Capacity, service and performance management of server and database environment Matric Linux Virtualised environment experience Database setup and management experience (MYSQL, MSSQL, PostgreSQL) Proven
their team. · Action and coordinate CM (Change Management) tasks and tickets as required · Action and resolve (Critical Incident Management) tickets as required · Action and resolve IM (Incident Management) tickets · Raise Raise and lead tasks PM (Problem Management) tickets as identified · Handling Tickets and Tasks with Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational Azure or AWS · Incident Management (IM), Change Management (CM), Problem Management (PM) · ITIL process knowledge
their team. · Action and coordinate CM (Change Management) tasks and tickets as required · Action and resolve (Critical Incident Management) tickets as required · Action and resolve IM (Incident Management) tickets · Raise Raise and lead tasks PM (Problem Management) tickets as identified · Handling Tickets and Tasks with Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational Azure or AWS · Incident Management (IM), Change Management (CM), Problem Management (PM) · ITIL process knowledge
skills Advanced knowledge of Identity & Access Management (IAM) and IT Security Expert knowledge of at Troubleshooting and maintenance Incident and Request Management ITSM ServiceNow Knowledge Any additional responsibilities Knowledge – SAP IAM Knowledge of Identity access management processes and protocols in Azure and AWS Teamwork communication skills. Assertiveness and pro-active management and responsiveness Analytical thinking skills Independent way of working. Identity & Access Manager As fundamental part of the domain Digital Identity
Product) · Controls the overall release and change management of the applications within the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures Processes "Deliver & Operate IT Technology" and "Manage IT Governance". · controls the measurement and tasks (e.g. IT emergency exercises) and tasks in manage availability · Strong interpersonal and communication
containerized applications into the DevOps pipeline and manage container-based deployments. · Continuous Integration infrastructure and applications · DevOps Toolchain Management o Proficient in using and configuring GitHub o Expertise in using Terraform to provision and manage cloud infrastructure · Containerization and Orchestration
Development: Implementing server-side logic and managing databases. · API Integration · Security: Implementing Control: Using version control systems like Git to manage codebase changes and collaborate with other developers
Development: Implementing server-side logic and managing databases. · API Integration · Security: Implementing Control: Using version control systems like Git to manage codebase changes and collaborate with other developers
on Monitoring solution and technical lifecycle management for our application · Standby for also focusing Microsoft Azure solutions · Experience with Test management, particularly Unit-testing, System- and Integration-Testing