our business is repeat business. ENVIRONMENT: PROVIDE oversight of all requests, incidents & problems You will require suitable work experience with Training & Facilitation skills, Advanced Excel and appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career Departments) training material for Support staff. As needed, schedule employee's times and provide backup support Interact with internal and external customers. Provide data and reporting of trends to the team and others
development, technical documentation while providing guidance & training on solution deployment. You will also other Professional Services teams and provide guidance or training on solution deployment. Continuous contribution
our business is repeat business. ENVIRONMENT: PROVIDE technical Pre-sales support to various entities role players and stakeholders. Complete required training and development objectives within the assigned support. Maintain relevant OEM Certifications. Provide coaching and professional development to team-member product and solution specific presentations, training, etc. Provide technical Pre-sales support for the purpose purpose of promoting and selling products/solutions. Provide security engineering designs in all aspects of
business is repeat business. ENVIRONMENT: A dynamic provider of Software Solutions & Real-Time Data Analytics and deliverables. Monitor project progress and provide regular updates to stakeholders. Identify and mitigate visualizations to communicate insights to stakeholders. Provide recommendations for process improvements based based on data analysis. Documentation and Training – Prepare comprehensive documentation of business processes requirements, and project deliverables. Conduct training sessions and workshops for end-users to ensure
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the upgrades, and other aspects of the business. DUTIES: Provide 1st to 3rdline support via email, phone, and remote roll outs. Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and promote system utilization for all users, providing relevant training where necessary. Maintain documentation applications installed and network topology/diagrams. Provide excellent service to all customers and be willing
business during User Acceptance Testing. Provide input for BI user training. Help business during BI implementations implementations and immediately after “go-live”. Provide input to Data Governance and BI Quality Assurance initiatives
ensure product satisfaction is maintained. Provide user training Build and maintain strong, long-lasting other reports required on client account status Provide first line support to SLA clients Collaborate with
enhancements to existing solutions or documentation. Provide training as required. Collaborate with network staff end-user reviews, for modified and new systems. Provide support services for Microsoft Active Directory Microsoft Exchange Environment. Engineer will also provide a strong technical, analytical and communications
stakeholders to maintain product satisfaction. Provide user training and first-line support to SLA clients. Build
business. ENVIRONMENT: A dynamic Software Solutions Provider specializing in Financial Risk systems seeks the financial and software knowledge of both team and self. Train/Support/Coach junior members of team. Communicate