ENVIRONMENT: THE technical expertise of an IT Support Technician with 12 years' SME Support experience is
Solutions provide seeks a strong technical ICT Support Technician, whose primary role will be to provide support
escalation point for the 1st line (desktop) support technicians. Respond to after-hours escalations on a Lead and guide a small team of 1st line support technicians, providing mentorship and technical expertise
up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town. REQUIREMENTS: