internal networks, specifically the HH call center and all related components Recommend and plan required improvements IT projects, including planning, execution, and post-implementation support Research and recommend emerging adhered to Ensure that all supporting documents are kept to date Ensure that all processes are kept relevant relevant Ensure that all Cyber Security related processes are adhered to REQUIREMENTS: Minimum education of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here
projects. Applies Project Management disciplines around all deliverables including planning, RAID Management Management - Work with the business to undertake post-project implementation reviews to measure the benefits
releases by engaging with interfacing teams to perform post-deployment testing. Respond to system incidents maintain, and engage in good working relationships with all stakeholders. Maintain external links with professional of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here
DUTIES: Professionally respond to and resolve / fulfil all incidents and service requests logged or managed honest and professional in all communication with other parties. Regularly update all customers with progress-information with specific requests. Adhere to and comply with all commitments made. Remain calm and collected in adverse remotely identify, diagnose and resolve / fulfil all incidents / requests to the best of his / her capability in the event of repeated incidents and attached all related incidents to the Problem ticket. Recognise
information to all levels of end-users and customer IT management. Resolve all incidents and fulfil all service or written feedback and technical information to all levels of end-users and customer IT management. REQUIREMENTS:
assist outside of working hours. Advantageous – Post-graduate Degree and industry Certifications. 3-Year
information to all levels of end-users and customer IT management. Resolve all incidents and fulfil all service
utilization for all users, providing relevant training where necessary. Maintain documentation for all systems include all applications installed and network topology/diagrams. Provide excellent service to all customers of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here
effectively manage the IT PMO function by ensuring all projects adhere to established governance frameworks Manage and maintain all aspects of Project Administration – Manage and maintain all Project documentation review/QA project template submissions. Ensure that all aspects of monthly Project reporting are accurate to promote visibility of the entire portfolio to all IT staff and relevant and Business stakeholders (including
ceremonies (sprint planning, backlog refinement). Manage all new projects and backlogs. Liaise with clients regarding regarding ongoing and new projects. Create and maintain all project documentation. Manage team time logs. Work